Ear wax is a natural and essential part of our ear health, but sometimes it can build up and cause discomfort, muffled hearing, or a blocked sensation. At Eltham Pharmacy, we often get asked whether it’s best to use ear wax removal drops at home or book a professional ear wax removal appointment. The answer? It depends on the level of blockage and the symptoms you’re experiencing.

In this blog, we’ll help you understand when over-the-counter ear drops are the right solution, when you should seek professional support, and why ear irrigation or microsuction at our pharmacy might be the most effective option for stubborn wax build-up.

What Causes Ear Wax Build-Up?

Ear wax is produced by glands in the ear canal to trap dust, debris, and microorganisms. It usually works its way out naturally. However, wax can sometimes accumulate and harden, especially if:

• –> You use cotton buds or insert objects into your ears

• –> You wear hearing aids or in-ear headphones frequently

• –> You have naturally narrow ear canals

• –> You’re prone to dry skin or eczema

• –> Your ears produce wax more quickly than normal

This can lead to a blockage that causes symptoms such as hearing loss, a feeling of fullness, itching, dizziness, or even earache.

When Are Ear Wax Removal Drops the Right Choice?

Ear wax removal drops are often the first line of defence for mild to moderate wax build-up. They work by softening the hardened wax so that it can naturally fall out or be flushed away more easily.

You might consider using ear drops if you notice:

• –> Mild hearing reduction or muffled sounds

• –> A blocked feeling in one or both ears

• –> Occasional itching or discomfort

• –> No history of ear infections, ear surgery, or a perforated eardrum

There are a few types of ear drops commonly available:

1. Olive Oil-Based Drops

Gentle and natural, these drops help soften wax gradually. Suitable for regular maintenance or as a first step before professional removal.

2. Sodium Bicarbonate Drops

These help break down wax more actively, and can be effective if olive oil alone hasn’t worked.

3. Urea Hydrogen Peroxide Drops

These fizz slightly to help dissolve wax. They’re useful for more stubborn blockages, but may not be suitable for everyone.

Always follow the instructions on the label and avoid using ear drops if you have a history of ear damage or surgery unless advised by a healthcare professional.

When to See a Professional

If you’ve tried ear wax removal drops for 3 to 5 days with no improvement, or your symptoms are more severe, it’s time to seek professional help.

Come to Eltham Pharmacy if you experience:

• –> Significant hearing loss

• –> Ongoing discomfort or earache

• –> A feeling of pressure or fullness in the ear

• –> Frequent blockages or reoccurring build-up

• –> Tinnitus (ringing in the ear)

• –> A history of ear infections or complications

Attempting to remove hardened wax at home with foreign objects can cause injury or push the wax deeper, so it’s best left to trained professionals.

Why Choose Eltham Pharmacy for Ear Wax Removal?

At Eltham Pharmacy in London, we offer safe, professional ear irrigation services—an effective alternative when ear wax removal drops alone aren’t enough. During your appointment:

• –> We assess your symptoms and check your ears using an otoscope

• –> If appropriate, we perform ear irrigation, a controlled procedure that gently flushes out softened wax using warm water

• –> We offer aftercare advice and suggest suitable products for ongoing ear health

We may recommend using ear wax removal drops for a few days before your appointment to soften the wax and make the process more comfortable and effective.

What About Microsuction?

Microsuction is another professional option that uses gentle suction to remove wax under direct visualisation. While not currently available at all pharmacies, it’s often recommended for those with sensitive ears, previous surgery, or where irrigation isn’t suitable. We’re happy to advise on whether this method is right for you and refer you if necessary.

Know When to Use Drops and When to Get Help

Ear wax removal drops are a great starting point for mild symptoms and general maintenance. But if the blockage persists or affects your quality of life, don’t wait. Come and speak to us at Eltham Pharmacy for expert care and long-lasting relief.

We’re here to help you hear clearly, comfortably, and safely.

Book your ear wax removal consultation today or speak to our pharmacy team for advice on the right drops for your needs.

This blog was written on behalf of Eltham Pharmacy by Pharmacy Mentor.